Introduction

In the healthcare setting, effective communication is not just about exchanging information; it’s about building relationships. Rapport and trust form the foundation of these relationships, influencing patient outcomes, satisfaction, and adherence to treatment plans. The importance of establishing rapport and trust cannot be overstated, as it sets the tone for the entire patient-provider interaction. It creates a safe and comfortable environment where patients feel valued, understood, and more willing to share sensitive information crucial for their care. This chapter explores the significance of rapport and trust in healthcare, strategies for building these essential elements, and the impact they have on the therapeutic relationship and overall patient experience.