Key Takeaways
Key Takeaways
- The unfortunate reality is that not every project finishes (that is, is allowed to finish).
- Every project must have a terminal point of shut down when the obligation defined by the scope is finally delivered.
- The outcome stage needs the same diligence, management skills, and attention to detail as each of the other project stages.
- It isn’t over until the client says so.
- Successful project outcome (as a stage) requires a structured process, which needs to be followed.
- Never forget to acknowledge and celebrate the team’s achievement.
- Contract close-out is fraught with legal challenges – understand exactly what is required and from whom.
- Archive all project documentation.
- Make sure you debrief all the stakeholders that contributed to the project.
- Share what you have learnt from the project with others.
- The project completion review/report must be an inclusive document in its preparation and a public document in its distribution.
- If there is concern about being able to perform the close-out activities, schedule them in so they become part of the project deliverable (perhaps a sub deliverable).
Review your Knowledge :
- List some reasons why many projects do not issue final project reports?
- Discuss the five project termination options. Are there any other reasons why a project might be terminated?
- Explain the value of identifying and communicating the lessons learned throughout the project.
- Many project managers experience difficulties in celebrating the achievements of their project teams. What advice would you offer them?
- Why is change control (or configuration management) an important function of the contract close-out?
- Should the signed contracts themselves contain any reference to formal acceptance and/or disclosure requirements?
